Privacy Policy

The company “La Botica de Raúl s.l.” is represented online by the name of BCN Pharma on the website
“La Botica de Raúl s.l.” from now on we will use “LBR S.L.” or “BCN Pharma”.
Through this Privacy Policy (or Data Protection Policy) BCN Pharma, informs the USERS of the websites:, of the uses to which the personal data that is collected is submitted on the website, so that they decide, freely and voluntarily, if they wish to provide the requested information.

Bcnpharma reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, industry practices, or interests of the entity. Any modification in it will be announced in advance, so that you have perfect knowledge of its content.

1. Who is responsible for the processing of your personal data?

Headline: La Botica de Raúl s.l. -
Registered office: Plaza Sant Agustí Vell 11 - Barcelona, ​​Spain
CIF: B67319947

LBR S.L. in his name José Sánchez García is the one who holds the status of Responsible for Treatment, of the personal data provided by you.
Due to the nature of the products and services we provide, BCN Pharma is very committed to the protection of privacy and to the totally discreet and respectful treatment of personal data of our users and customers making all the necessary efforts to comply with the regulations in force. Therefore, your personal information is treated securely and maximizing your care. Your data will never be shared, sold or exploited by anyone outside LBR S.L. --- BCN Pharma.
2. For what purpose do we request your personal data?
The main purpose for which we REQUEST your personal data is to facilitate and improve the service we offer through this website.
Also, WE REQUEST your data in order to manage the daily activities of interest of both the user and BCN such as:
Information requests from users - about our services and products.

Requests for opinions on our products and services by our pharmacy.

Solve doubts, complaints, about our products or services.

Answer the questions on the contact form.

Answer questions and concerns in the section Questions about a product.

To know the opinion of the users, regarding the products offered in our online pharmacy.

Manage a personal account with a single registry to be used in the acquisition of products and services offered. Where the user must validate each session by entering the username and password.

Fiscal Management - at the administrative, accounting and fiscal level, carry out market studies to measure the quality of our products and services, as well as send information of interest about new promotions, or products.

Provide a personalized service based on your preferences and tastes.

Send when required commercial information offers and promotions.

Send advertising through email and / or sms, unless otherwise indicated. Well oppose or revoke your consent.

Make anonymous statistical reports regarding the activity carried out on this website.

Prepare a user's commercial profile and carry out commercial actions adjusted to it, using their data derived from the management of the products purchased (navigation data, access habits, traffic), unless the user opposes or revokes their consent.

Send health alerts and advice through email and / or sms, unless otherwise indicated. or oppose or revoke your consent.

Comply with established legal obligations.

3. What kind of data do we process?
BCN Pharma treats the following data:
Identification data: name, surname, postal address, email address, postal code, telephone, population, etc. Always in the case that an order is placed ...

Personal characteristics data (date of birth, sex, etc.).

Health data, voluntarily provided by the patient to ask or answer questions (medical conditions, pathologies, etc.).

Traffic and location data.

Electronic communications metadata.

Commercial information data.

Economic or financial data

4. How long does BCN Pharma keep your personal data?

The data will be kept for the time necessary to fulfill the purpose for which they were collected, and according to the legal basis of the data processing in accordance with legal obligations, as well as to determine the possible responsibilities that could be derived from said purpose. and data processing.
5. Who can be assignees or recipients of your personal data?

In the event that you have expressed your consent, your personal data may be transferred to the companies of BCN Pharma. In other cases, it will be necessary to communicate your personal data to third parties in order to provide the requested service, such as transport and delivery companies. In the same way, the data may be transferred or communicated, as the case may be, to banking entities to make collections or payments, as well as at the request of Public Administrations, Courts or Courts.
6. International transfers
The personal data we collect resides in Spain, and in any case, within the European Economic Area.
7. What are your rights in data protection and how can you exercise them?

To exercise the rights of Access, Rectification, Suppression, Limitation, Portability or, where appropriate, Opposition, you can make a request by submitting a letter in: Plaça de Sant Agustí Vell, 11, 08003 Barcelona - Spain or, where appropriate, sending Your request to: info @ BCN
In the letter you must specify which of these rights you request to be satisfied and, in turn, must show or, in case of postal delivery, accompany the photocopy of the NIF or equivalent identification document. If you act through a representative, legal or voluntary, you must also provide a document that proves the representation and identification document thereof.
Likewise, if you do not wish to continue receiving e-mails from BCN Pharma, you only have to send an info @ BCN message, indicating your e-mail address and that you wish to unsubscribe from the NewsLetter.
8. Security Measures in the processing of your data
Finally, it is informed that BCN Pharma will adopt in its information system the legally required technical and organizational measures, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of variable probability and severity associated with each of the treatments.
Your personal data is transmitted securely by encryption with the system with Let´s Encrypt. We also protect our website with technical and organizational measures.
If you have any questions about this Privacy Policy, please contact us by sending an email to
BCN Pharma farmaciaonline
Last update: January 12, 2019