BCN Pharma and its international shipments.

Our online pharmacy has its physical headquarters located in Barcelona (Spain), in Plaza Sant Agustí Vell 11.
We serve customers from many parts of the world who visit our physical pharmacy and neighbors here in the Born neighborhood.
Thinking about serving our international customers online, BCNPharma has enabled our online pharmacy the possibility that users from all over the world can buy their parapharmacy products at home, 24 hours a day, anywhere in the world.
In our online pharmacy you can find a wide range of dermocosmetic products, nutritional supplementation, products for weight control, vitamins and products for pregnancy and the area of ​​products for food and hygiene for the baby.
We inform and hope that our customers understand that for some destinations, international shipments purchased at our online pharmacy can take up to a month to arrive, but we guarantee the customer that in case of not receiving your order and / or it is returned to our pharmacy , we will inform you and we will refund the amount paid for the products in case you do not want a new shipment. .
If you live outside of Spain and are looking for a secure online pharmacy to buy your products. BCNPharma can send you your favorite products. Even if you do not see them on our page, you can ask for them and we will get it at a competitive price.
Consult more details about the international shipments of our pharmacy by clicking on your geographical area.

• International Shipping to North America: United States, Canada and Mexico.
• International shipments to Central America and Caribbean Sea Countries: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua and Panama, Puerto Rico, Dominican Republic etc.
• International Shipments to South America: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
• International Shipments to EU: France; Germany, Austria, Portugal, United Kingdom, Italy etc
• International shipments to non-EU Europe (Switzerland, Ukraine, Albania, Macedonia, Andorra, San Marino, Iceland.
• International Shipping to Africa (Angola Algeria, Cape Verde, Egypt, Morocco, South Africa, Tunisia etc.
• To International Shipping to Asia Saudi Arabia, Azerbaijan, Brunei, Qatar, China, South Korea, United Arab Emirates, Philippines, Georgia, India, Indonesia, Iran, Israel, Japan, Jordan, Kazakhstan, Lebanon, Malaysia, Pakistan, Russia, Singapore, Thailand, Turkey etc. )

Shipping costs for international purchases and shipments:

The pharmacy and parapharmacy products do not usually weigh much, but they do require in some cases quite careful. We facilitate, the approximate shipping costs for orders with international destination.



Our customer service hours are:
By email: info@bcnpharma.com from 9:00 a.m. to 5:30 p.m.
By telephone: 932 68 42 08
On social networks: Facebook, Instagram from 9:00 AM to 5:30 PM
Madrid Timetable

International shipping tracking:
BCN Pharma if you agree to send the buyer locator of all orders placed in our online pharmacy. Sometimes the tracking information may take time to appear on the local messaging service provider's website, that does not mean that the package is stopped. .

International shipping online shipments
The international shipments of our pharmacy we do via local logistics operator of each country, postal mail. It is the safest and cheapest way to receive your package thousands of kilometers away.
Be aware of the deadlines in your region to avoid unsuccessful attempts and deliveries.

online pharmacy spain

Failed deliveries

We deliver by courier and by mail. If you are not at home at the time of delivery of your order, the courier service will leave you a card with a notice to contact them directly and arrange a new delivery date during working hours or to change the delivery address.
In some countries you may have to wait for a notice in case your package has some kind of tariffs or tax. We do not know what kind of tax each country charges on imported products.

Annulment
BCN Pharma guarantees the possibility of canceling an order without any cost provided that you inform us within a maximum period of 12 hours from when you made the order. After that period, you will have to wait to receive the order to process the return. The return costs are borne by the customer in that case.

Warranty
If you receive a different product than the one you asked for, we promise to change it for the correct one without any cost. We do everything possible to avoid mistakes.

Return of the order

If after receiving your order you are not satisfied, you can return it to us if you notify us within a period of 14 working days, from the date of receipt. We can not accept returns after that period.
For more details, see the Return Conditions.